Refund policy
Return & Refund Policy
Last updated: April 14, 2026
At HealthTree, we're committed to making your experience simple, safe, and risk-free.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date your order is delivered.
If you're not satisfied with your purchase for any reason, simply contact us and we'll make it right.
No Return Required
Because our products are consumable, we do not require you to return the item.
Just reach out to our support team, and we will assist you with a refund or replacement.
How to Request a Refund
- Email us at support@gohealthtree.com
- Include your order number and a brief explanation
- Our team will respond within 1–2 business days
Refund Process
- Approved refunds will be issued to your original payment method
- Processing time: 5–7 business days
Damaged or Incorrect Orders
If your item arrives damaged or incorrect:
- Please contact us within 48 hours with photos
- We will provide a replacement or full refund at no cost
Order Issues
For lost or delayed shipments, please contact us and we will help resolve the issue as quickly as possible.
Contact Us
HealthTree
Email: support@gohealthtree.com
We believe trying something new should be risk-free. Your satisfaction is always our priority.